V1 Onboarding: 8 Steps in 7 Minutes
1. Step 1: Voice Selection (1 min) - Choose from 170 voice options
2. Step 2: Role Selection (30 sec) - Pick agent role
3. Step 3: Identity Setup (1 min) - Name, language, tone
4. Step 4: Capabilities (1 min) - Select features
5. Step 5: Knowledge Base (2 min) - Upload files/crawl website
6. Step 6: Auto-Config (30 sec) - AI validates setup
7. Step 7: Auto-Build (12 sec) - AI builds agent
8. Step 8: Testing (1 min) - Test with text and voice
Total Time: 7 minutes from start to working AI agent
Step 1: Voice Selection (1 Minute)
Popular Voices:
- Sophie (Bright & Energetic): Most popular - 40% of users choose Sophie
- Grace (Wise & Thoughtful): Professional, elegant - great for healthcare
- Noah (Natural & Conversational): Friendly male voice
Features:
- Realtime voice preview - hear before you choose
- Video avatars for each voice
- Auto-localized names (Sophie → Shira in Hebrew)
Step 2: Role Selection (30 Seconds)
- Office Secretary Administrator: Most popular (70%) - appointment scheduling, general inquiries
- Customer Service: Support and service inquiries
- Sales Representative: Lead qualification, sales calls
- Technical Support: Product troubleshooting
- Restaurant Host: Reservations and menu inquiries
- Healthcare Receptionist: Patient scheduling, HIPAA-aware
- Custom Agent: Build from scratch
Step 4: Capabilities Selection (1 Minute)
Essential 4 (Always Include):
- Send SMS: Appointment confirmations, reminders (reduces no-shows 50%)
- Send Email: Professional documentation
- Lead Capture: Never lose a customer contact
- End Call: Professional call closures
Add if needed:
- Schedule Appointment: If booking appointments (connects to Google/Microsoft calendar)
- Business Hours Lookup: Common question handler
- Email CC Routing: Route to departments (Sales, Support, Billing)
Pro Tip: Keep capabilities to 4-6. More capabilities = slower AI responses.
Step 5: Knowledge Base (2 Minutes)
Option A: File Upload
- Upload PDFs, Word docs, text files
- Services list, pricing, policies, FAQs
- Limit: 10 files (Starter), 20 files (Pro), 50 files (Business)
Option B: Website Crawl
- Enter your website URL
- AI crawls and learns from your site
- Pages: 50 (Starter), 100 (Pro), 500 (Business)
Best Practice: Upload files AND crawl website for comprehensive knowledge.
Step 7: Auto-Build (12 Seconds)
What happens during build:
1. Knowledge processing (files + website)
2. Capability configuration
3. System prompt generation
4. Agent deployment
12 sec - Average build time
After build: Your AI agent is live and ready to test!
After Build: 4 Critical Steps
1. Test Agent (2-3 min): Test in Real-time Chat with text and voice
2. Get Phone Number (1 min): Get your free phone number
3. Connect Calendar (2 min): If using appointment scheduling
4. Add Website Widget (5 min): Optional - embed chat on your website
Total time from signup to receiving customer calls: 17 minutes
