1. Save vs Rebuild: Critical Difference
Use SAVE Button (Instant):
- Changed agent name
- Changed business name
- Edited greeting message
- Changed voice
- Updated contact information
Time: Instant (0 seconds)
Use REBUILD Button (30 sec):
- Uploaded new knowledge files
- Re-crawled website
- Added/removed capabilities
- Changed capability configurations
Time: 20-30 seconds
2. How to Change AI Voice
Step 1: Go to Agent Settings
Find "Voice" dropdown section
Step 2: Select New Voice
Choose from 10 voice options
Step 3: Click Save
Voice changed instantly - no rebuild needed!
Time: 30 seconds | Cost: Free
Frequently Asked Questions
When do I need to rebuild vs just save?
Save for: voice, name, greeting, contact info (instant). Rebuild for: new files, website re-crawl, capability changes (30 seconds).
What is the Large AI Model toggle?
Switches between Small Model (faster, cheaper) and Large Model (smarter, slower, 3-5x cost). Most businesses use Small Model.