1. Uploading Knowledge Files
Upload files containing your business information:
Step 1: Go to File Upload Menu
In UIRIX dashboard, click "File Upload" in sidebar
Step 2: Upload Files
Drag & drop or click to select files (PDF, DOCX, TXT)
Step 3: Wait for Processing
30-60 seconds per file, then ready to use
Best Files to Upload:
- Service menu with pricing
- Business policies (cancellation, refund)
- FAQ document
- Staff bios and specialties
2. Crawling Your Website
Automatically extract knowledge from your website:
Step 1: Enter Website URL
Example: https://www.yourbusiness.com
Step 2: Set Page Limit
25-50 pages recommended (most important pages)
Step 3: Start Crawl
AI extracts text content from each page (30-90 seconds)
Pro Tip: Crawling captures Services, About, Pricing, FAQ pages automatically!
Frequently Asked Questions
What file types can I upload?
PDF, DOCX, TXT, and HTML files. PDF is most common. Max 10MB per file.
How many pages should I crawl?
25-50 pages is optimal. This captures main content without overwhelming the AI with irrelevant pages (like blog archives).
Should I upload files or crawl website?
Both! Upload specific documents (menus, policies) AND crawl website (general info). They complement each other.
